🚨 Got a tracking/pixel problem on Shopify?

We fix your Shopify tracking and guarantee it stays reliable.

95%+ accuracy for our clientsRapid intervention in 72hFollow-up over several weeksClient and/or server-side tracking repair & optimization
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Which Shopify store?

Or talk directly to Mehdi →

Broken Shopify checkout, Consent Mode blocking 40% of conversions, an agency/dev who can't tell you where the problem is: we diagnose and fix your tracking in 48h, without touching your theme.

Trusted by

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KaizenImpact
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ABC Supply Chain

If 2 of these sound like you, we need to talk

My CPA doubled overnight and nobody knows why.

My dev says the tracking is fine, Meta says otherwise.

Since we installed Axeptio/Cookiebot/Didomi, conversions dropped 30-40%.

The ROAS Meta reports no longer matches my real revenue in Shopify.

We changed theme / switched to the new Shopify checkout and everything broke.

My media agency says to raise the budget, but which data are we even optimizing on?

No way to tell if Meta/Google/TikTok events are deduplicated or double-counted.

I want to test ChatGPT Ads / other channels but I have no reliable data to send them.

These aren't isolated cases. It's become the new standard since the Shopify checkout overhaul — and 9 agencies out of 10 don't have the fix yet.

Why your Shopify tracking is broken (and it's not your dev's fault)

Since the Shopify checkout overhaul (Checkout Extensibility) and the tightening of Consent Mode v2, "classic" tracking scripts installed via Google Tag Manager no longer fire correctly on checkout steps. The result: Meta, Google and TikTok only receive a fraction of your real sales.

On top of that, the consent banner (Axeptio, Cookiebot, Didomi...): when misconfigured, it blocks tracking for 30 to 50% of visitors before they even get a chance to convert on your ad platforms.

The business impact you actually see: Meta/Google's algorithms optimize on incomplete data, target the wrong audiences, and your CPA climbs while your real sales don't move nearly as much.

$14 → $0.57

Cost per conversion before / after a server-side tracking overhaul on an e-commerce account supported by ROOTY.

SOS Tracking: we fix it, secure it, prove it

Our emergency offer for Shopify merchants losing money right now. No theory, no 6-month roadmap: we step in and get real data flowing into your ad accounts within 48h.

1. Free full audit
Of your current tracking (GTM, pixels, API, Consent Mode) — written diagnosis, no jargon.
2. Consent Mode v2 diagnosis
Axeptio, Cookiebot, Didomi or other: we pinpoint exactly what's blocking your data.
3. Server-side tracking repair
Reliable sales reporting to Meta, Google Ads, TikTok, Snapchat, Reddit, ChatGPT Ads and affiliate networks.
4. Ad blocker, Safari (ITP) & Apple workarounds
We recover 90 to 100% of your real sales, despite browser restrictions.
5. Event deduplication
Between browser pixel and server-side tracking — no more double counting skewing your algorithms.
6. Real-time monitoring
Automatic alert if tracking breaks again after the fix.
7. Proof report
Shopify sales vs. sales reported to ad platforms, before/after the fix.

🛡️ The ROOTY SOS Tracking guarantee

Rapid intervention within 72h for diagnosis and repair of your tracking. We then monitor its reliability over several weeks, and guarantee the result over time.

From alert to reliable data: 4 steps, 48h

  • 1

    Quick form (2 min)

    Share your store URL and situation through the form below, or send us access to your Google Tag Manager and Meta Events Manager.

  • 2

    Written diagnosis (within 48h)

    We send you a clear diagnosis: what's broken, what's leaking, what it's costing you — with a precise breakdown, item by item.

  • 3

    The fix

    We repair server-side tracking, realign Consent Mode with your current cookie management tool, and connect the relevant ad platforms.

  • 4

    Proof and monitoring

    You get a before/after comparison, and monitoring stays active to alert you if tracking breaks again.

We speak the language of every ad platform you use

Meta, Google, TikTok, Snapchat, Reddit, ChatGPT Ads, affiliate networks: each platform has its own tracking requirements. We know them all.

Meta AdsGoogle AdsTikTok AdsSnapchat AdsReddit AdsChatGPT AdsAffiliate networks

Official Axeptio, Stape & AddingWell partner

We're an official Axeptio partner for GDPR consent, and an official Stape and AddingWell partner for server-side tracking. We configure and optimize your consent banner without ever breaking GDPR compliance, and we also work with Cookiebot, Didomi and other CMPs already in place: no need to switch tools, we optimize what you already have.

Shopify merchants from $500K to $10M+ in revenue trust us

Nutrition/info-product brand, GHL funnel

Critical tracking failure from a third-party vendor → emergency takeover, conversion data made reliable within 72h.

Multi-store e-commerce group

CPA cut by more than 20x after switching to server-side tracking ($14 → $0.57 per conversion).

Multi-market e-commerce brand (France + international)

Cross-funnel tracking dashboard built to monitor real ROAS, independent of the "optimistic" numbers reported by ad platforms.

Ready to get your tracking fixed?

Three questions, and we'll schedule your diagnosis within 48h.

Start my SOS Tracking request

FAQ

Frequently asked questions

Will you touch my site and break my Shopify theme?
No. Tracking is handled via Google Tag Manager and server-side integrations (Meta Conversions API, Google Enhanced Conversions, etc.) — we never touch your theme code or design.
I already have an agency managing my site, is that a problem?
Not at all. We work in coordination: we audit what's already in place for free, give you a transparent assessment, and you decide what to share with your agency — nothing is removed without your approval, your agency keeps full control of the site.
I use Axeptio / Cookiebot / Didomi, can you work with that?
Yes. We're an official Axeptio partner (GDPR consent), Stape and AddingWell (server-side tracking), and we also optimize Cookiebot, Didomi and other CMPs on the market. We won't force you to switch tools.
How long before I see results?
The diagnosis is delivered within 48 business hours. Fixes to the critical points (Consent Mode, deduplication, server-side reporting) happen right after. First effects on CPA are usually visible within 1 to 2 weeks, the time it takes ad algorithms to relearn on clean data.
Does this work if I want to test ChatGPT Ads or other emerging channels?
Yes, it's actually the ideal time: reliable tracking is essential before testing a new channel, otherwise you'll never know if it's really working.
After the fix, who makes sure it doesn't break again?
Monitoring stays active to automatically alert you if tracking breaks again (Shopify update, third-party app, theme change...). It's included in the SOS Tracking service.

Every day of broken tracking is ad budget spent blind

Three questions, and we'll schedule your diagnosis within 48h.

Start my SOS Tracking request

This page is tracked with our own stack — request a demo.

Ils nous font confiance

AHP
Proman
Croix Rouge
Humble+
Popote Bebe
Meilleurs Agents
KaizenImpact
MDB Academy
ABC Supply Chain
AHP
Proman
Croix Rouge
Humble+
Popote Bebe
Meilleurs Agents
KaizenImpact
MDB Academy
ABC Supply Chain